Who We Are
Veterinary care delivered with courtesy and respect for you and your budget!
As a new client of one of Town & Country Veterinary Clinic you can expect our full attention to you and your pet’s needs.
When you arrive for your appointment, you will be greeted warmly, then invited into an examination room after checking in your pet.
In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor. They may also get preliminary vitals from your pet, such as heart and respiratory rate and temperature.
One of our veterinarians will then perform a nose-to-tail exam on your pet, and ask you further questions regarding your visit before creating an estimate for necessary diagnostics. Most diagnostic tests can be run in our in-house lab, and are available in a matter of minutes. Once we have approval for tests (if needed), the tests will be performed while you wait in the exam room.
This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Once we have the results, the doctor will share the test findings with you, along with a personalized treatment plan. A number of options with their associated costs will be listed in order to provide the best medicine possible. After your approval, your technician will begin performing or preparing treatment plan items.
Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer any wellness and care questions you may have. Our front desk staff will process your payment and schedule any needed follow-up appointments.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
We are excited to meet you and your pets!
The Heart of the Matter
Our animal hospital aims better the lives of everyone we come in contact with. Helping pets is our passion, but helping people is our purpose.
Dare to be Different
Imagine a medical office that smells like a home. A business where customer service and comfort doesn’t cost extra. Team members that balance fun with hard work. An environment that exudes a welcome, and all-around awesome vibe. That place exists.
Not All Superheroes Wear Capes
You might think that the superheroes in our story wear scrubs. While our team members are definitely the good guys, YOU are the real superhero in our story! With the powers of observation, dedication, and action, you are truly a “super-owner.” Every superhero needs a sidekick, so let us be yours! Together, we will prevail in the fight for your pet’s ultimate health!
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